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Reviews shown here have been placed by customers purchasing from our website. Upon completing a purchase, each customer has the option to leave a review about their experience.
Aldo is cool
Great price on a CrossTrek hitch that is $500 anywhere else!
Great, it help to have parts ######
First time user of this site. Found it easy to navigate throughout. Good quality diagrams with links to the specific part number(s). Even better, could add an item to the cart and then return to the diagram to continue searching for the rest of items that I needed. The 20% discount and free shipping also was appreciated.
Best pricing I've found anywhere. Easy to use website. Good transaction!
I love Gillman subaru
Really helpful
Good work from the parts desk. Saved me money ordering online
Good
Website seems to work better and better
Thomas was very helpful.
Great website and prices!
Some of the figure links that ought to take you to a different diagram do not work. One instance is the front lower control arm diagram which also shows the shocks. The Fig250 is highlighted but does not work/ Makes part picking hard
OK except street address recognition part. Once ignore the caution message, everything went well without any problem. Five Stars
There was an issue with my previous order and Memo resolved it immediately. Great customer service. Keep up the great work.
thank you
THE WEB SITE IS OKAY. CAN REFERENCE PART NUMBER: 64107P*S? IT IS ON THE SCHEMATIC.
Easy ordering and reasonable price
Super hard to find cvt fluid on your site
5
Website search and payment process was very easy to use.
very good!
Smooth
never a problem
Competitive pricing
Easy and fast
Katz was amazing, very helpful and patient! He's a real asset to your company!
This is my first time buying Subaru parts. You have a GREAT web interface. Now about the prices.......
Excellent ordering process.
GREAT SO FAR.
Easy to confirm and order
Very professional and helpful.
Order went well. Delivery is pending.
I love the dealer discount.
Thank you so much, the website is easy to use and I always find what I need!
Easy order except one of the parts said it was not a match for my Forester, but had to call dealership to find out that the part does fit.
Very friendly and customer oriented staff at the Parts store.
greatest thing since sliced bread- Gillman Subaru Southwest is just great
Solomon of Gillman Subaru SW Parts was very helpful. Thank you!
Great! Easy to find the part I was looking for!
Always my first choice for Subaru Parts!
So far so good
great
Easy to order. Loved the free shipping
Site to confusing to navegate
My email address is ksr@null.net. Once the part is packaged and shipped please send me a email confirmation. Please see the mailing instructions concerning the locations outlined in my special note.
Ok
easy to find parts
Website is very functional, albeit a bit slow to respond to some inputs. All in all, a very pleasant online experience! I hope the rest of the transaction goes as smoothly!
Excellent Prices
sswparts@gillmanauto.com does not receive emails. I sent my order in to there originally and never heard back.
Order system did not recognize my billing address or shipping address which are the same. Process went through and receipt shows correct address, but very confusing??
good
Excellent attention and delivery on time.
i wish you guys can match price the same as calling in or walking inside the parts store
Great parts department, has a lot of stuff
I am so glad to have the opportunity to praise Aldo and his professionalism! Met him initially when my daughter joined him to review her car functions. We drove around and he did an excellent job or explaining the features. He actually offered to drive the car to show us the cruise control functions which was very much appreciated. More recently he helped me with choosing the right additional parts for the car that we hadn't ordered previously. He is such a gentleman and an excellent salesman. He clearly believes in the Subaru product. Extremely polite and patient. Give the guy a raise !
Great staff!
Great and legit!
Easy to find what I wanted and glad there was a coupon for shipping.
FOR LOCAL PICK UP
As always, great customer service. I called to verify this is the correct part for my OB XT and representative was quick and courteous to answer my questions.
Have been ordering parts online or thru Memo for yrs, never had any issues and the prices are far more reasonable than here in Corpus. Also, you have the parts!!!
Great
no tax love big TX
I think the dealership should order the part, not the customer.
Excellent. Very easy ordering!
Thank you
specifying my closest dealership should be easier to find. it would be nice if there are links embedded for figure numbers so it's easier to locate the parts.
Easy to buy and alot cheaper than Gilman North
It help me to identify the parts easily.
GREAT DEAL
The website is either getting easier to use the search feature or I am figuring it out.
Thank you Roger
Gillman is the best! I've been to all the big events looking forward to another one!
easy to find parts and order!!
Have ordered from Gillman before and service and ordering is always great..It is my go to place for my old Subaru parts..
Vehicle s 2021 Crosstrek Hybrid, not here for VIN.
Thank you. return customer.
GOOD
Great job easy to use. crazy that some dealers charge for "local handling" and others do not.
Thanks, great webservice
Website is getting better
great prices
Guy who I spoke with on the phone was really helpful, and gave me solid information on what to expect with my order.
some reason the order did not recognize my VIN.....
Guy I spoke to on phone was awesome.
The price was the factor. Cheapest I've seen! Shipping was eh, but understanding.
Website is painful.
Website is clunky. Also it showed 0-w20 Subaru motor is not for 2022 Subaru Crosstrek Limited.
Easy to find what I needed and purchase.
easy check out process, awesome. Parts front desk was very friendly to help me order the right part online and pickup
Parts website is generally ok, could use some improvement in the search function. Simple search for a battery did not provide a list of batteries available for a vehicle. The search result provided every accessory part for a battery except for the battery itself. I had to call parts center to get the exact part number and search for it.
Great service!
Y'all did great What can I say about Subaru when I spend this much money to replace a radio in a 3 1/2 yr old car My first and last subaru
Amazing service!
simple and easy. Like being able to order online and pickup at the dealership.
Helpful customer service plus a discount on my parts
So easy and the prices are great too!!
Easy to order and to have the customer service at hand was exceptional!!
I spoke with Roger at Gillman and was pleased to know they will hold the cargo carrier I just purchased and can help my daughter install it when she arrives in town later this month. Thank you!
Thanks for marking it easy. I have purchased parts from Auto Zone that have failed in 4 months. I will now always buy my Subaru parts from Gillman.
Best price.
Chelsa was great, provided all info for my 1998 Subaru Forester! Part ordered.
The cart did not keep previous items viewed! I had to redo everything again!
Ordering was easy and simple
Abraham is really helpful and took the time to troubleshoot to make sure I got the correct part. Thanks!
Straight forward and good prices. Roger in the parts department was able to confirm fitment over the phone and was very helpful.
Very good. communication were outstanding. I e-mails the parts department with questions and the person which his name was (Memo Lopez Jr.) was very fast and helpful with the responses. Thank you
Easy website to use.
Fine
Great service and fast as always!
Easy to order my purchase
Ordered a blower dial from you a couple of weeks ago but I need this switch to complete repairs I am very pleased with your service and will give you a rating on all your help as soon as I complete this fix Thank You, Karen
Abraham was very helpful
Easy, quick shopping experience! Thanks!
Abraham was very helpful over the phone today
Nice help for Abraham (Parts).
Ordering process was easy, and prices were reasonable (less than MSRP). Only minor issue was that the picture of one part did not match what the part looks like, but other on-line Subaru parts stores made it clear that I had the correct part number.
Abraham was very helpful on the phone and explained that the parts would take a couple of days for him to get them once ordered. Thanks Abraham in the parts department!
Parts availability and delivery are exceptional. I live in Austin but I order all parts from Gillman in Houston because prices are 25% below MSRP. My local Subaru dealer’s prices are even higher than Subaru’s MSRP.
Easy, fast and surprisingly cheaper than other online websites
Very easy and convenient.
simple quick and easy website for ordering
Appreciate the help before and during the order, great experience.
Mallek is great. I ordered wrong part as it didn’t match my VIN, he contacted me and advised the proper part. Thank you!!!
Always easy to order parts through Gillman SW Subaru!!
Great service
I love how Southwest Subaru ALWAYS has the parts needed for my BRZ. Though they're far, I always go to them.
Easy order process. Alejandro answered my questions expertly.
Quick and easy process.
Been Buying parts from Memo and Gillman a lot this year and i'm so pleased with every purchase I get. Great shipping time and the best prices!
very smooth and easy
Great customer service.
I tell you after I pick up my Parts
Easy to use and better price than other dealers
good wedpage
Always good prices and good communication.
attention abraham
easy to use on line interface
The parts and ordering department works well. Sales is not so good.
Very nice!
Very good web site to purchase motor oil. Would have been nice to know how many quarts fit in a case.
Called my Subaru dealership parts crew. I needed help in ordering the right parts for my vehicle. the guy was very corteous and helpful.
So far so good. Would like to get my product before I give a rating though.
The process is smooth!
Previous customer
As usually - I goto Memo and his team whenever I need parts for my Subies! Always on point and always a pleasure to deal with!!!!
Easy to use checkout.
You had the part. So far, so good.
The purchase was easy and the discounts were great!
Super easy and the best prices around!
Easy Peasy as usual
Please ensure parts will fit VIN JF1GD67656G504355
Easy an affordable factory direst parts!
OK
Great!
10 stars. Love my service.
Good service on the phone before placing the order...glad to see local pickup is available!
Great prices, thanks!
Parts guy at Gillman really helpful, saved me money. Thanks
good job
Awesome!
Very easy to order and get it quick!
Abraham was very helpful on the phone.
Great Pricing .
Very good!
Search feature could be better.
Excellent prices and easy to order, thanks.
I spoke with Soloman prior to ordering. Very knowledgable and helpful.
Competitive Prices!
Thank you for the Windsheild washer fluid.. you guys did great on pricing..
Like your parts diagram/break down
very easy online ordering. thanks
5 stars. Verified parts needed on phone. Ordered online.
Great Customer Service!
Easy to navigate
thanks
A
very good
easy
Perfecto
We'll find out - just ordered part online.
Roger from Gilman Subaru in Houston, TX helped me with the parts and where to find the best deals online. I appreciate his help with this. Every little penny helps.
4
Great discounted price for OEM parts
best priced dealer i have found so far, i was amazed by how bad i was being ripped off by ordering from austin subaru. i thought all online dealer prices were the same but i guess they can mark them up to whatever they want.
Excellent will recommend site
awesome part selection
Purchasing online was quick and easy!
Roger was great - very helpful
Super easy and convenient.
Amazon was less in price and shipping, but BF wanted it from the dealership he bought the car.
Ordering process was easy. I'll know how well it works if I can pickup my carrier by Thursday as promised.
Easy online ordering. Would have given 5 stars but the parts department will not take payment over the phone.